Refund and Cancellation Policies

Last Updated: [10-10-2023]

At Atmos Studio, we are committed to providing top-quality services and products to our customers. Our refund and cancellation policies are designed to ensure a fair and transparent process in the event that a refund or cancellation is necessary.

Refund Policy:

Eligibility for Refunds:

Customers may be eligible for a refund under the following circumstances:

a. Service/Product Not Delivered: If we fail to deliver the agreed-upon service or product within the specified time frame.
b. Quality Issues: If the service or product does not meet the quality standards agreed upon in the contract or as advertised
c. Unauthorized Charges: If there are unauthorized charges made to your payment method.
Refunds will be processed in the same payment method used for the original transaction.

Refund Request Process:

To request a refund, customers must contact our customer support team within 15 days of the issue arising.

Please provide a detailed explanation of the issue and any relevant documentation to support your claim.

Refund Processing Time:
Refunds will be processed within 7 Business Days, after the approval of the refund request.

Refund Denials:

Refunds may be denied if the issue is due to a breach of the terms and conditions outlined in the agreement or if the request does not meet the eligibility criteria.

Cancellation Policy:

Cancellation of Services/Orders:

Customers can request the cancellation of services or orders by providing written notice to our customer support team.

Cancellation fees may apply, and these will be outlined in the service agreement or purchase order.

Cancellations by Atmos Studio:

Atmos Studio reserves the right to cancel services or orders in the event of unforeseen circumstances, project infeasibility, or any breach of contract by the customer. In such cases, a full or partial refund may be issued, depending on the circumstances.

Cancellations for Subscription Services:

For subscription-based services, customers may cancel their subscription at any time. The subscription will remain active until the end of the current billing cycle.

Contact Information:

If you have questions or need to request a refund or initiate a cancellation, please contact us using the following details:

Email: Support@AtmosStudio.in

Phone: +919424242070

Please note that specific terms and conditions may apply to individual service agreements or purchase orders. We recommend reviewing the terms and conditions associated with your specific project or purchase for additional details.

Atmos Studio is committed to providing a fair and transparent refund and cancellation process, and we appreciate your trust in our services.

Atmos Studio reserves all rights in relation to pricing and policies.